A 99.9% Server Uptime
The advantage of creating your very own cloud hosting system is that you don’t need to be worried about compatibility – you configure a special set of software applications in such a way so as to work with a defined set of hardware components. The end result is something a lot more stable and dependable, because there are fewer potential risks of failure. We’ve built our cloud hosting system using tried and trusted hardware components in addition to a heavily tweaked version of SELinux in an attempt to create a really safe and secure environment for all your web sites.
That is why, with all our cloud hosting packages packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
When you set up your own cloud hosting platform, it’s essential to also set up your own network architecture. This is why we built a custom internal network in each one of our data center facilities. Based on enterprise–level Juniper switches and routers, our internal network allows for ultrasonic data transmission rates and is fully redundant.
Therefore, you can enjoy a 99.9% network uptime in our data center in the US, in our data center in the UK, in our data center in FI, in our data center in East Europe and in our data center in AU, regardless of which web hosting solution you’ve opted for.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not happy with our hosting services, or if you consider them inadequate, or if you decide that you need a Linux VPS web hosting instead of a cloud hosting plan – you will receive a full refund, no questions asked.
All domain name registrations are nonrefundable, but you will retain full control over your domains even if you terminate your account with us.
24/7 Technical Support
In case you have a hosting company, your technical support engineers are of great importance. This is why we’ve attentively hand–picked a very qualified group of support engineers, each with several years of practice behind his back. Thanks to them, we offer 24x7 support with all our web hosting plans.
And not just that, we offer a 1–hour response time guarantee. All support tickets are replied to in under 1 hour and our average ticket response time is well under twenty minutes!