Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • In the Web Hosting Control Panel you can find an in–depth Help section featuring a variety of articles and commonly asked questions. They are answered by our support team of well–trained techs. Simply fill in your question and our intelligent platform will return the best possible answer.

  • Top quality support service

  • Instructional Video Clips

  • If you wish to watch how an action is implemented or how an issue is remedied, instead of just reading about it, examine our selection of step–by–step video tutorials. They address a variety of topics and will help you quickly find your way around the Web Hosting Control Panel.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock customer care service with a one–hour support ticket response time guarantee. A group of qualified customer service technicians will be at your disposal to answer all the inquiries that you might possibly have. During non–peak periods, a response will be provided in even less than 20 minutes.