Website Migration
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Q: Why do I need to move my web site? What does website migration entail?
A: The web site migration service on offer at Orange Hosting is entirely free and involves moving all your website files, databases and e–mails from your present provider to your new web hosting account with us. We will also edit all the settings necessary for your websites to be completely functional on our avant–garde cloud hosting platform.Our technicians are completely capable of moving just about any site. With years of work experience in this field, they are experts in the inner workings of our cloud hosting platform, our Control Panel and all other well–known Control Panels. For them, transferring a custom–built web app with plenty of custom libraries is as elementary as moving a plain WordPress weblog.
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Q: How long will it take for my web site to be moved over to your platform?
A: While we can’t give you a precise time interval, since there are plenty of variables, among them the physical size of the files and databases, the location of the current host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we will do our best to migrate your site within 48h, and in certain cases – within 24h (when the website content is not large).
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Q: My personal privacy is important to me. What info do you need?
A: Yeah. We’ll need the name of the website that you wish us to migrate. We will also need a means to access your old hosting account so that we can get the files pertaining to your web site.
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Q: You will access delicate data. How can I be sure that you won’t misuse it?
A: User privacy is indeed one of our greatest priorities – that is why, both our payment transaction page and our CP login page are secured with enterprise–level SSLs. We use safety measures, which include, but are not limited to: physical, electronic and managerial operations to secure the info that we assemble online. And we’ve got a detailed and rigid Privacy Policy, which outlines the types of information that we gather.
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Q: Will there be any downtime for my website?
A: While we move your site, it will be available both in your web hosting account with us and in your account with your former web hosting provider. As soon as the transfer is over, we’ll ensure that everything is functioning properly and that the integrity of your data is not jeopardized prior to informing you that the transfer is completed. Then we’ll instruct you how to transfer the domain to your hosting account with us and how to change the DNS resource records.
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Q: Will my current hosting provider know that I am leaving them?
A: No. We’ll never get in touch with your hosting provider about anything. They will not be aware of the web site transfer either.
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Q: Which hosting platforms do you support?
A: We support all Linux–based hosting platforms. Basically, if we can acquire access to your Control Panel, we’ll be able to migrate your web site.The only platforms that we don’t support are closed–source website management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.