Help and support Channels

  • Video Tutorials

  • Video Lessons

  • Our step–by–step video lessons will assist you with any type of work within the web hosting Control Panel.

  • F.A.Q.

  • A F.A.Q. Section

  • We deliver a user–friendly Frequently Answered Questions section where you can easily find answers to the most often asked questions.

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  • Ticketing System

  • A Ticketing System

  • The technical support crew is working 24/7/365 to provide answers to each of your queries. You are going to be given a solution within maximum 60 mins after the ticket application.

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Types of Help and Support

  • Shared Hosting Support

  • Cloud Hosting Help and Support

  • If you have issues working with our cloud hosting packages services or need more resources for your web sites, just let us know and we’ll give you the best advice.

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  • VPS Hosting Support

  • VPS Web Hosting Help

  • If you encounter problems managing your SolusVM administration interface, or with any of the web applications the VPS arrives pre–configured with, just contact us.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • If you have any difficulties with your semi-dedicated server or require assistance with a particular task, don't think twice get in touch with our skilled staff of customer support engineers. They are on hand 24/6, in a position to assist you.
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