1 hour ticket response
Our team of technical support engineers is devoted to providing prompt answers to each of your queries. We’ll examine your customer support ticket the minute it’s been submitted and will respond with a solution within maximum 1 hour after the trouble ticket submission. In fact, our average technical support ticket response time is twenty minutes.
An Outstanding Customer Support Service
Each member of our client service staff has many years of experience in the cloud hosting packages niche and most of them have been with us for at least 5 years. They are all prepared to reply to all your questions in the most professional manner possible.
An Intuitive Help Center
Incorporated into the Web Hosting Control Panel is an intuitive Help Center, which includes different sources of information. You can browse through a routinely updated knowledge base featuring web hosting account management articles and website administration articles, check the educational video tutorials or have a glance at our F.A.Q. library.