Lots of individuals who start using their 1st hosting account, or change companies, normally have enquiries in regards to how specific operations are done or run into predicaments when setting up different things such as e-mails, site settings, etc. For this reason, lots of web hosting companies have prepared documentation with standard questions and problems so as to help their customers obtain info quickly and seamlessly. Consequently, the client care team representatives can dedicate more time to actual problems that certain clients may be encountering, as the solution for the smaller things will already be available on the World Wide Web and customers will be able to easily deal with them without getting in touch with the client support staff. Having thorough documentation is pretty important, particularly for new customers with zero prior experience, because the hosting service involves a huge number of functions and lots of people can get perplexed about what to do. A good knowledge base can both help you complete the operations that you need and get to know how the hosting service functions in general.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting packages feature a detailed knowledge base where you can find information about all the problems that you could stumble upon and their solutions. You can find out how to set up and administer a mailing list, how to use an .htaccess configuration file, or how to continue in case the settings of your email client are correct, but still you are unable to send emails, for instance. We’ve done our utmost best to be as exhaustive as possible and to encompass all the available options so as to save you time and efforts and to give you different solutions for every single issue. The knowledge base features informative articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will help you get acquainted with the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about specific features and functions in each Control Panel section, whilst if you prefer to browse the complete list of articles, you should go to the Help section.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve compiled a comprehensive knowledge base for all our present and future clients, so in case you order a semi-dedicated server package through our company, you’ll be able to find any info that you are looking for at any moment. We’ve got a lot of informative help articles, which will help you understand better what is going on in your semi-dedicated account – "What’s PHP?" and "What are file permissions?" are merely two instances. Our elaborate guides will help you do anything you wish – uncompress an archive, import a MySQL database, forward a domain name, and so on. Moreover, we also have troubleshooting instructions, which will allow you to find out what causes a given problem and the likely solutions for it. In case you’re unable to send e-mails or your domain opens an HTTP 500 error message, for instance, you can browse our knowledge base and solve the problem without delay. The articles can be accessed through any Control Panel section, as well as through the all-encompassing Help section.